This error sometimes happen to server and workstation installation. The possible reasons it happen:
- Screen resolution is low, and the window you want to open, is larger than the screen. Error was observed with screen resolution of 800 x 600 dpi. Increase the screen resolution to 1024 by 768 or greater to resolve the error.
- environment issue. The message is saying the system cannot read the program file, or dll in window registry. Check if something is blocking the program
- window registry corrupted
Solution:
- restart the server or workstation, depends if it happen on the server or workstation
- check if Antivirus is blocking the Sage 300 components
- If the error happen on workstation, check the internet connection is stable
- If the error happen on workstation, re-run workstation setup on that machine
- fix the corrupted window registry by manually register the a4wcrinterop.dll after installing PU3.
C:\Windows\Microsoft.NET\Framework\v4.0.30319\regasm /register "C:\Sage Accpac\Runtime\a4wcrinterop.dll
From our experience, restarting the workstation usually work.